Return & Replacement Policy
Every WorkHenge pod ships with a 30-day return and exchange window, starting from the date of delivery, for items confirmed to be defective or damaged. Here is exactly how it works.
Eligibility in three checks.
Unused & packaged
The product must be unused, in its original packaging, with tags intact.
Proof of purchase
A valid proof of purchase must be provided.
Show us the issue
Photo or video evidence of the issue is required for review.
How we resolve it, in order.
We stand by our products. If an issue arises, this is the sequence:
1. Parts first
We first attempt to resolve the issue by sending replacement parts.
2. Exchange or refund
If the issue remains unresolved, we offer a full exchange or refund.
3. Shipping on us
WorkHenge covers all return and replacement shipping costs for valid claims.
If we are unable to fix the issue and you prefer a return, we will handle the process and cover all return shipping costs — email support@workhenge.com to get started. Please note: returns due to buyer's remorse are handled under the discretionary return terms below.
Changed your mind? Here's the fine print.
Discretionary returns — items without defects or damage — are subject to review and approval on a case-by-case basis. All approved standard returns incur a 15% restocking fee, and the buyer assumes full responsibility for all return shipping costs.
Starting a return takes one email.
To initiate a return or exchange, contact us at support@workhenge.com. Once approved, we will provide:
Prepaid return document
A prepaid return shipping document, where applicable.
Step-by-step instructions
Clear return instructions so nothing is left to guesswork.
Unauthorized returns will not be accepted — please contact us before returning any items.
Damaged or wrong? Tell us on day one.
Please inspect your order upon delivery and contact us immediately at support@workhenge.com if:
Wrong item
You receive an item you didn't order.
Arrived damaged
The item arrives with visible damage.
Defect identified
You identify a defect in the product.
Our team will quickly assess the issue and work to resolve it.
Our commitment, in writing.
At WorkHenge, we are committed to ensuring your experience is seamless and your investment is fully supported. Our warranty and return policies are designed to be fair, transparent, and highly responsive — because protecting your workspace is our top priority.
If you have any questions, contact us at support@workhenge.com, or read the full Warranty.
Start a return
Work, quietly.
Tell us about your space — we’ll spec the right pod and a delivery date.
